1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Billing and payment details

• Passport/ID details (if required for booking)

Booking Information

• Hotel preferences

• Travel dates

• Destination details

• Ticket booking details (flight, bus, tours, etc.)

Technical Information

• IP address

• Browser type

• Device type

• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process hotel and ticket bookings

• Confirm reservations via email/SMS

• Provide customer support

• Improve our website and services

• Send booking updates and promotional offers (if you opt-in)

• Prevent fraud and ensure security

3. Payment Security

All payment transactions are processed through secure and encrypted payment gateways. We do not store your complete credit/debit card details on our servers.

4. Sharing of Information

We may share your information with:

• Hotels and accommodation partners

• Airlines and ticketing partners

• Payment processing companies

• Government authorities if legally required

We do not sell your personal information to third parties.

5. Cookies Policy

Our website uses cookies to:

• Enhance user experience

• Remember login sessions

• Analyze website traffic

You can disable cookies through your browser settings.

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Opt-out of marketing emails

To exercise these rights, contact us at:
contact@travelwego.uk